Our eBooks are purchased through retailers like Amazon Kindle and Rakuten Kobo who provide world-class privacy and security controls for your (and their) protection.
We have no access to any of the information you provide to them when you purchase one of our eBooks through them via our (or any other) links.
Printed Books Purchased Directly from Mindshadows
We use PayPal - another global security behemoth - to collect payments for paperback purchases on our site. We never see any payment information for those purchases.
We receive shipping information and your email address from PayPal, and a list of the items you have ordered. We use the eMail address to communicate with you about your order, and to manage our sales but do not use it for anything else. We will never use your eMail address to spam you.
We do not share your eMail address with anyone else, except our shipping carrier so you can track shipments if you wish.
We use the shipping address information to ship your purchase, and provide this information to our shipping carrier (such as Canada Post).
Our internal processes are manual, and we don't store any of the information we've received about your order in on-line databases.
PayPal and our shipping carrier may store information about your order so they can provide you with their services. We do not have control of any of the information they store in order to provide you with their services related to your order with us.
Like most websites on the Internet, we track visits to our site (using Google Analytics). This contains no personal information about you.
We do not link web visit information with any personal information we receive from PayPal if you place an order with us.
We understand that users in the EU will see a cookie pop-up the first time they visit the site at which point they can decide whether or not to use the site, and hence feed cookies to Google.
Mindshadows makes no direct use of any Google cookie droppings on our sites.